eteaket Tea Room Onboarding
Welcome to the eteaket Tea Room Tea-m! This online on-boarding training is designed to give you an overview of eteaket and provide you with knowledge to complete each aspect of your role. It will be heavily supplemented with in-person training.
1
Welcome from eteaket Founder & MD Erica
Welcome to the eteaket tea-m!
eteaket Organisational Structure
Handbook
2
Fire Safety
COSHH
Alcohol
Food Safety and Hygiene
4
Barista & Tea Service
Barista Cheat Sheet
Cocktails
Matcha Latte
5
Greeting & Seating
Taking Customers Order
Tea Service
Afternoon Tea
6
Putting Orders on the till
Opening/Editing The Tables
Payment
Payment - izettle
7
Answering the phone
Managing the Inbox
Guest Wifi
8
Tearoom Bookings Through Website
Daily Booking Sheet
Large Bookings & Events
10
What exactly is tea?
What exactly is tea?
What exactly is leaf tea?
Tea Growing Regions
11
Tea Production Process
Black Tea Production
Green Tea Production
White Tea Production
Grading
12
Black Tea
Green Tea
White Tea
Oolong Tea
Infusions
Retail Packaging
Ethical Tea Partnership
Tea in Mind | Pause. Rebalance. Thrive.